Policies & Information

Below you can find a clear overview of our Privacy, Refund, Shipping and Terms of Service policies. We are committed to transparency and support for every FlexaDent™ customer.

Privacy Policy

Your privacy is important to us. FlexaDent™ (via FlashFind USA) collects personal information only to process your orders, provide support, and improve your shopping experience. We do not sell, rent, or share your personal data with third parties without your consent, except where required to fulfill your order (for example, payment processors and shipping partners).

Information such as your name, email address and shipping details are stored securely using encrypted systems. Payments are processed through trusted gateways like Shopify Payments and Stripe, ensuring your payment details are protected at all times.

Refund Policy

We want you to be fully satisfied with your FlexaDent™ purchase. If you’re not completely happy, you may be eligible for a refund according to our 90-day smile guarantee and refund terms.

  • Items should be returned in accordance with the instructions provided by our support team.
  • Contact flexadent.help@gmail.com to start the return process.
  • Approved refunds are issued to the original payment method, usually within 5–7 business days after the return is processed.

Shipping Policy

We process most orders within 24 hours on business days. Shipping times may vary depending on your location and carrier, but orders are typically delivered within:

  • 5–8 business days for most U.S. orders
  • 7–15 business days for many international destinations

Once your order has shipped, you’ll receive a tracking number via email. Delays caused by customs, local carriers or factors beyond our control may occasionally occur, but our support team is always available to assist you with tracking or delivery issues.

Terms of Service

By placing an order on this website, you agree to our terms and conditions, including our policies on pricing, shipping, returns and product usage. We reserve the right to update prices, descriptions, and policies at any time without prior notice.

Unauthorized resale, reproduction or misuse of the FlexaDent™ brand, content, or materials is strictly prohibited. For any questions regarding our terms or your rights as a customer, please reach out to our support team.